FIND YOUR EDGE · Issue 1
Vinh Giang: Five Phrases That Rewire Conversation
Vinh Giang is all about helping people become better communicators. Here’s one that stood out this week.
- “Tell me more” — shows curiosity and makes others feel valued.
- “That’s such an interesting way to look at it” — validates without judgment.
- “That must have been such a big moment for you” — acknowledges emotion.
- “What do you love most about it?” — uncovers passion.
- “I see where you’re coming from” — creates psychological safety through empathy.